Discovery

Understanding where you are, together

Effective digital health transformation starts with clarity – to ensure smarter solution decisions and enable safer patient outcomes.

Our Discovery service helps NHS organisations and private healthcare providers assess their current state, uncover transformation challenges, and define a roadmap for successful delivery.

Whether you’re preparing for a new integration programme, migrating systems, or trying to improve how clinical and administrative systems work together, we provide the insight and structure needed to move forward with confidence.

Key offerings

Business analysis & requirements gathering
We work closely with stakeholders – from frontline clinicians to IT teams- to understand current workflows, system dependencies, and unmet needs. We translate this into clear, actionable requirements to guide design and delivery.

Target operating model definition
What does “good” look like for your organisation? We help define your future operating model, aligning people, processes, and technology to support better care, operational efficiency, and long-term sustainability.

Interoperability assessments
We review existing system integrations, data flows, and technical architecture to evaluate how well your systems support interoperability standards such as HL7v2, FHIR, and NHS Information Standards. Gaps and risks are clearly identified and prioritised.

As-is / to-be mapping
By mapping your current state against your intended outcomes, we help visualise the path to change – whether it’s full digital transformation, API strategy, or transitioning to a more modular care delivery model.

Stakeholder engagement & governance readiness
We ensure the right people are involved early, and that effective governance structures are in place to support the digital transformation efforts – from discovery through to design and delivery.

Why it matters

Discovery isn’t just a box-ticking exercise. It’s your chance to ensure delivery is aligned with what your teams actually need – and that your digital healthcare systems are fit for purpose. Our approach focuses on real-world usage, clinical impact, and long-term integration goals.


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