WordPress Website Support
Keep your website running, secure and up-to-date.
Just like a car, if your website isn’t regularly maintained and serviced it will eventually break down. With our WordPress website support services, you'll get as much ongoing support as you require to keep your website running smoothly.
From regular updates to security, protection, back-ups, and analytics, let's maintain your WordPress website so you can focus on building your brand and growing your business.
How we help clients
Ensuring your website is running on up-to-date software.
For security reasons, it is crucial that your website uses the latest version of the WordPress CMS. Similarly, plugins used to extend the functionality of your WordPress website need to be kept up-to-date. As part of our support package, we'll update your website on a monthly basis to make sure it's running on the latest versions of the WordPress CMS and plugins.
Keeping your website protected from abuse.
We’ll continuously monitor every aspect of your website to ensure it is protected from hackers who may try to abuse or take down your site. We’ll also provide you with immediate alerts so you’re in the know if there is a security incident.
Having a robust disaster recovery plan is in place.
Whilst security measures are essential to keep you website protected, backups are the ultimate insurance policy. We’ll ensure that your website is regularly backed-up so, if the worst were to happen, your website (plus all related files and databases) can be restored in no time.
Analytics & Reporting
Helping you uncover what’s really happening on your website.
Tracking, measuring and analysing data from your website is important in order to make good choices about how to ensure your website continues to meet its objectives. We can help set up tracking on your website, and we can also help analyse and present the collected data in a really useful format.
Going beyond basic support & maintenance.
You can choose to have anywhere from 6 hours to a few days of our time retained each month, to use on ongoing strategy, design and development enhancements, or to continually test, analyse and improve your website performance and results.
Request a quote
To help us respond to your request quickly and efficiently, please provide the following information in your project brief.
- Website goal or objective
- Users or target audience
- Design considerations
- Success criteria
If you’d like a more detailed and comprehensive guide to writing a WordPress brief, we have an excellent one here: How to write a WordPress project brief
Top questions about WordPress website support
Is WordPress a Secure Content Management System?
Yes it is. WordPress has an unfair reputation for having poor security. It is an extremely popular Content Management System (CMS) powering almost 30% of the internet – including some very prominent websites – therefore any attack is destined to become big news.
Do you offer WordPress website support as a standalone services?
Yes we do.
Contact us with your website details. We’ll check it's secure, up to date and running smoothly. If it's not we’ll give you a list of what needs to be fixed along with a cost estimate. It's just like taking your car in for it's annual service.
Then based on your objectives and what you want covering, we’ll provide you with support and maintenance options (and prices) to choose from.
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